Prateek Gattani, CEO, IDC Technologies
Leadership Industry: Digital Solutions & Staffing
Selected WCRCINT Transformational Leaders 2023, Prateek Gattani CEO, of IDC Technologies is a stellar skill-oriented business leader who believes nurturing relationships is the heart of all business operations.
WCRCLEADERS in conversation with Prateek Gattani
What makes a reliable and trustworthy business leader?
Trust begets trust. Your employees know when you place complete faith in them and that builds a relationship of commitment and collaboration. I believe in nurturing relationships through honest and vulnerable conversations. That’s how you model character, reliability and trust in the workplace.
According to me, someone who constantly demonstrates sound judgment, upholds high ethical standards, and has great interpersonal skills is a reliable and trustworthy business leader. A credible business leader should be able to make wise judgments, communicate clearly, and set clear expectations. They ought to have strong integrity and be truthful and open-minded. They should be able to establish enduring bonds with colleagues, clients, and other stakeholders.
How have you re-strategised and adapted to digital transformations globally?
We believe this is a decade of digital collaborations. There is a lot of digital potential and especially after the pandemic, we have seen how digitization can empower businesses. With technology shaping and changing every aspect of our lives, our digital consulting and implementation services help make businesses future – ready.
Apart from this, our internal work structure is transformed through data driven approaches and application of latest technologies and artificial intelligence learning programs.
What are the clear changes that you have made to your journey in the last decade?
We seamlessly transitioned into the digital model over the pandemic and extended our business model to provide cloud based, application based, infrastructure, consultancy and other digital services. We explore and harvest all the amazing possibilities through artificial intelligence, ERP and block chain transformations. Our goal is to engineer new pathways to help our customers stay ahead of the market demands.
Besides this our core business of staffing has also seen revolutionary changes and we now have a team of more than 2000+ in house recruiters to ease the process and facilitate companies all over the world. By becoming a one stop partner for our customers we aim to reduce challenges faced by companies and provide a seamless experience through our Staff Augmentation Lifecycle.
What is the current vision and mission at your current role?
We have always been a ‘service focussed and customer first’ organization and we want to expand this vision to build centers of excellence upholding highest standards of quality, integrity and respect. We aim to make the future work for everyone by offering sustainable employability, promote innovation and empowering workforces globally. We are building a 360 degree ecosystem that works for our customers and helps the society. An ecosystem that promotes safety, security, and human potential. Our focus is to get better, hire better talent and embrace the advancing technology. We aim to provide best problem solving services through constant innovation and bringing great minds together.
How do you draw a balance between target orientation and empathetic and compassionate leadership?
By keeping humanity at the core of all our functions. It’s something that asks a lot of resilience from you. You have to learn the act of balancing. I believe there is strength in empathy. If you build the right support and team around you who sees your vision, you’re definitely up for success. Hold high performance standards but not at the cost of basic mutual respect. After all, we are in the business of human connections.
So it’s essential to respect your team’s efforts while adhering to your principles. Be authentic with your team, sharing accomplishments and failures. Last but not least, make sure your team has the resources it needs to meet the goals you’ve set for them.
What has been your greatest strength and weakness in context of leadership?
In challenging times, removing any type of emotion from it is extremely crucial. Over the years, I’ve learnt to stay level headed and composed and still be able to make quick, thought-out decisions. It allows me to be an effective leader and make decisions based on facts rather than emotion. Emotions can be a source of strength a lot of times too but they have a subtle way of clouding judgements without you even realizing. So being able to channel emotions to the best interests of everyone with a sound focus is one of my greatest strengths as well as weakness while leading.
What has been your driving force or philosophy in life?
Empowering people and bringing out their best is something that drives me. I believe humans have innate potential just waiting to be uncovered. With the right guidance and leadership, people can do wonders. I believe anything is possible if we put our minds to it. I also believe that failure is part of success, and it’s important to learn from our mistakes and keep pushing forward. Our one point focus is to provide excellent solutions through integrity, meaningful communications and long term collaborations. We aim to grow together and make the most of human potential.
How do you plan to drive your business at a global level at your current role?
As the CEO of IDC Technologies, I intend to grow the company’s worldwide operations by increasing our presence in international markets and forming strategic alliances with
organizations that can assist us in entering these markets. We will concentrate on creating cutting-edge solutions that may assist clients in transforming their businesses and satisfying the changing demands of digitalization. By attending industry events, participating in webinars, and holding our events, we will also concentrate on boosting our awareness in the international market. As an organization, we intend to put a lot of effort into fostering long-lasting connections with our clients and business partners while delivering the best services.
Your top leadership goals during tough times?
Effective communication and teamwork become utmost important during trying circumstances. When your team understands exactly what is the goal and the steps towards them, the effort is much more concentrated. Working together rather than competing and demonstrating empathy and understanding is again something that is crucial. It’s through such circumstances that the work environment becomes more strong and values driven.
Your greatest success mantras?
Focus. Work hard and never give up. This has been my driving force right from the time I took over the company. Through all the ups and downs, and the risks we took there was always an attitude of perseverance which helped us achieve what we have on a global level. This attitude is something I have learnt through life in general and I inculcate in my team as well. But through perseverance, maintaining your eyes on the end goal and keeping a clear vision is also important. Hard work is a non negotiable for me. I truly believe if you put in the efforts, you will see the results. It never goes in vain.
How actively have you been personally involved with corporate social responsibilities? What have you felt driving societal responsibilities?
I believe I have a great opportunity to give back to society and work towards the overall upliftment through our solutions. Our vision is to contribute towards the growing Indian economy through our initiative – Talent 2030 which aims to provide job opportunities to the underprivileged via campus drives in tier II cities. We constantly strive to build an environment of growth, harmony and equal opportunities for all.
What’s your vision for the industry and the Indian economy?
The Indian economy has a huge potential on the digital front. We are working towards maximising this by creating jobs as well as empowering businesses and to drive development. I see a future where the industry can embrace the latest technology and be a leader in innovation, creating high-quality products and services that can compete globally. There are massive opportunities for hiring talent from the smaller cities and placing them in dream jobs. I envision a future in which the industry is more open to embracing diversity and inclusion and works towards creating an equitable, just, and sustainable economy.
About Prateek Gattani
Turning dreams into reality with sheer hard work and dedicated focus forms the core of Prateek Gattani, the CEO of IDC Technologies. This is effectively reflected in his work at IDC Technologies which has grown leaps and bounds under his leadership.
Prateek, blessed with a knack for detecting prospects that others have yet to recognize, took advantage of the Pandemic to focus on the most important: People and Creativity.
After leading the business into the US, Canada, Europe, APAC, India and the Middle East, Prateek is well-prepared to satisfy the world’s needs. He has built a team of experts that can quickly adapt to local markets and understand the local cultures. Prateek has also built a portfolio of products and services that
can be tailored to the needs of each region. He has also ensured that the team is equipped with the right tools to succeed in each area.
Prateek Gattani’s dedication and determination have been exemplary, making it possible for IDC to experience unprecedented success despite its numerous challenges. His endeavors have bound together disparate staffing difficulties, and IDC is now a world-renowned provider of comprehensive workforce solutions.
IDC is a one-stop solution for all things related to staff augmentation, IT project-managed services, BPO services, payroll, and HR solutions. Established in Milpitas, California, in 2003, IDC is well-known throughout the USA, Canada, the UK, and Europe, as well as in Singapore, Malaysia, the United Arab Emirates, Australia, New Zealand, India, Brazil, and Costa Rica. With nearly two decades of experience, IDC can comprehend unique requirements and choose the best personnel for a certain project site. Infrastructure Support, Application Development & Support, Product Engineering, Emerging Technologies, etc., are some of its technologically enabled offerings.
How Prateek Turned the Tables
When Prateek took charge of IDC in 2007, it was amid significant losses, was on the brink of shutting down, and was about to surrender itself to a $ 50 Mn premier technology aggregator. Undeterred by this, Prateek provided a clear direction and motivation to turn things around, and his efforts were rewarded with numerous accolades for revenue, reach and job opportunities. He has always acknowledged the support of his team in helping IDC become a leading technology aggregator worldwide, and his leadership has enabled the company to remain a market leader in workforce solutions for over a decade.
Prateek started by developing an innovative pricing model that ensured higher profits with no compromise on the quality of services. Prateek further developed an aggressive marketing strategy which helped the company grow in leaps and bounds. He also introduced a new initiative that allowed customers to customize their services and purchase the package they needed. This allowed IDC to meet the needs of their clients better and consequently saw a surge in demand for their services.
Prateek worked hard to build relationships with key stakeholders and industry leaders, which helped to increase trust and credibility in the brand and its offerings. He also invested in various initiatives that helped to create a positive image for the company and its services. Combining all these efforts enabled Prateek to turn the tables and significantly impact IDC’s overall growth and success. Today, IDC is a thriving technology aggregator and one of the world’s most successful companies.
An Adaptive and Result-Oriented Environment
Under the guidance of Prateek, who values participative and transformational leadership, IDC is evolving into a multifaceted and dynamic network. Prateek has created a diverse and skilled team who can create high-quality results in a timely fashion and appreciates assigning responsibilities and giving the core team the freedom to realize the company’s mission. He is assertive in taking control of projects and collaborative in supporting his associates to stay motivated and achieve the company’s goal.
His direction has steered the company to global recognition and notable awards over the years such as:
❖ America’s Most Honored Businesses 2016 – Top 5%
❖ Top 100 Tech Companies Founded and Managed by Indians in The US.
❖ 52 Fastest-Growing Private Companies in The Silicon Valley
❖ Top Companies in California on The Inc. 5000 Fastest-Growing Private Companies
❖ Top IT Services Companies on The Inc. 5000 Fastest-Growing Private Companies
❖ 5000 Fastest-Growing Private Companies in America
❖ 5000 Fastest-Growing Companies in America
❖ Top Companies in California on The Inc. 5000
❖ Top Companies in The San Jose Metro Area on The Inc. 5000
❖ Top South Asian-Run Companies on The Inc. 5000
❖ Top IT Services Companies on The Inc. 5000
❖ America’s Fastest-Growing Private Companies
❖ Top Companies in The San Jose Metro Area On The Inc. 5000
❖ 5000 Fastest-Growing Private Companies in America
IDC’s success has been spurred on by its recognition as one of “America’s Fastest-Growing Private Companies” in 2011. It has recently been recognized as one of the “Inc.5000 Regional California” for its extraordinary revenue growth. IDC focuses on development, finding more efficient solutions, and creating new employment opportunities, all while building on these achievements. It has proliferated in the last five years and is now present in
numerous countries. IDC strives to spread into other markets, such as APAC, MEA, and Europe, by engaging in strategic acquisitions and mergers
