Managing Director & Founder, Cygnett Hotels & Resorts Pvt. LtdYears of working in the industry, your contribution reflects versatility and volubility. What has influenced your decision-making process at various stages? I have over 24 years of diversified experience in Hospitality Management, having worked with leading hotel groups like IHG, ITC Hotels, Starwood Hotels, Marriott and Louvre Hotel group. My foray into the industry has benefited me to achieve the right attitude and passion, which has helped me to take the right decision at right time. The hotel industry is one such industry where you require lot of versatility as people from every field works here. I have always been motivated by the need to learn all I can about the status quo in order to change it. A project or an accomplishment that you consider to be the most significant in your career? While functioning as RD of Louvre Hotels I have refined many projects in India. Each project gave me different learning experience. After I launched my company Cygnett hotels it gave me the feeling of an entrepreneur & motivated me to move forward in this alleyway. I realized the future lies in the franchised-and-managed model of hotel industry. We have seen tremendous success to its implementation. How do you integrate corporate philanthropy or corporate social responsibility as a part of your business strategies? Corporate social responsibility is more than a PR requirement for me and I view my company as an instrument of social welfare that supports the preservation of the natural environment and local culture and heritage. We have incorporated many standards and principles to enforce this vision. From ensuring accessibility for all to putting in practice progressive and effective environment protection measures on a macro level through the monitoring of greenhouse gas emissions and green building practices and on a micro level through daily actions including recycling, water and electricity saving measures, rewarding environment protecting initiatives taken by suppliers and vendors etc. [caption id="attachment_36313" align="alignleft" width="300"] WCRINT Super Fest – 17-5-18 -London[/caption] In addition to the conservation of our natural environment, we work to protect and support local communities and cultures. We donate to local charities and participate in community initiatives and we also do all we can to promote local services and encourage our guests to understand and appreciate the rich and varied cultural heritage of the areas in which our hotels are present. What has been your driving force or philosophy in life? My passion is “Dare to dream; over dream to do” my intention of life is whatever I do along with me should facilitate others also to escort a better, more contented & improved life. I have always been one to challenge the established order, not for the sake of rebellion but to seek improvement, efficiency and excellence. What are the other philanthropic works you are involved in? Please fill in. I work for Mother Teresa Foundation and ISKCON Food Relief Fund. How do you define success and how do you measure up to your own definition? Success brings unremitting growth in life. Overcoming each confront a day and to live endeavoring legacy of life brings great amount of smugness for your creations, accomplishment and bequest with no lament . For me success is defined by the extent to which one has added value, whether it is to a single life or to society as a whole. I believe myself to be far from successful because I have yet to do a lot more to fulfill my role as a contributor to the society. We are constantly making things better, faster, smarter or less expensive. In other words, we strive to do more with less. Tell me about a recent project or solution to a problem that you have made better, faster, smarter or less expensive? Cygnett Hotels as a whole is a company that is geared towards improving upon the existing state of hospitality. All our brands seek to redefine in every categories they are placed. We pay special attention on design optimization, value engineering and cost management. For eg: project of Yang Yang in Sikkim is a luxurious resort, we are using most advanced technology, pre-casted steel structure to construct the resort, with very minimum cost and time. In your opinion what is the most significant aspect of leadership? I had always thought that leadership was mostly about having a greater vision and ambition. Over the years I realized that leadership is actually about :-
- How to make superfluous ordinary things ensue in the organization.
- Helping people to accomplish their goal.
- Making people to delusion their future and motivate them.
- Leadership sets their paradigm and traditions that enthuse others to intend it.